Papers, slides and recommended reading

Below you find papers and slides, as well as reading recommended by the lecturers. Not all lecturers wrote a special paper for the course.

General information

• Tweets about Digital Libraries à la Carte 2009
• Ticer (2009). Course evaluation (www.tilburguniversity.nl/ticer/09carte/publicat/evaluation.html)

Module 1: Strategic Developments and Library Management

John Palfrey

• Paper and/or slides
  • No paper or slides.
• Recommended reading:
  • Born Digital: Understanding the First Generation of Digital Natives / John Palfrey and Urs Gasser. - New York : Basic Books, 2008. - ISBN 9780465005154 (http://borndigitalbook.com/).

Annu Jauhiainen

• Paper and/or slides
  • Slides via SlideShare.
• Recommended reading:
  • No recommended reading.

Amos Lakos

• Paper and/or slides
  • Lakos, Amos A. (2007). Evidence Based Library Management: The Leadership Challenge. In: portals: Libraries and the Academy, Vol.7, No.4 (October 2007), pp. 431-450 (muse.jhu.edu/journals/portal_libraries_and_the_academy/v007/7.4lakos.html - only if you have a license). Winner of the 2008 Johns Hopkins University Press Award for best article.
  • Slides (1.087 KB)
• Recommended reading:
  • Evidence Based Management website: www.evidence-basedmanagement.com/
  • Godin, Seth. Seth Godin at Gel 2006 [video recording]. - (http://video.google.com/videoplay?docid=-4101280286098310645)
  • Hernon, Peter Dugan, Robert E. (eds.) (2004). Outcomes Assessment in Higher Education: Views and Perspectives. Westport, CT: Libraries Unlimited, 2004 (available via Amazon)
  • Hiller, Steve, Kyrillidou, Martha and Self, Jim (2008). When the evidence is not enough: Organizational factors that influence effective and successful library assessment. In: Performance Measurement and Metrics, Vol.9, No.3 (2006), pp. 223-230 (www.emeraldinsight.com/10.1108/14678040810928444, if you have a license)
  • Lakos, Amos and Phipps, Shelley (2004). Creating a Culture of Assessment: A Catalyst for Organizational Change. In: portal: Libraries and the Academy, Vol. 4, No. 3 (July 2004), pp. 345-361 (muse.jhu.edu/journals/portal_libraries_and_the_academy/v004/4.3lakos.pdf)
  • Lakos, Amos A. (2007). Evidence Based Library Management: The Leadership Challenge. In: portals: Libraries and the Academy, Vol.7, No.4 (October 2007), pp. 431-450 (muse.jhu.edu/journals/portal_libraries_and_the_academy/v007/7.4lakos.html). Winner of the 2008 Johns Hopkins University Press Award for best article.
  • Phipps, Shelley (2001). Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the Organization. In: Library Trends Vol.49, No.4 (Spring 2001), pp.635-661 (https://www.ideals.uiuc.edu/bitstream/handle/2142/8365/librarytrendsv49i4g_opt.pdf?sequence=1)

Irmgard Bomers

• Paper and/or slides
  • Slides via SlideShare.
• Recommended reading:
  • Alan Andreasen and Philip Kotler, Strategic marketing for nonprofit organizations. - Upper Saddle River, N.J., [etc.]: Pearson Prentice Hall, cop. 2008. - ISBN 0-13-234554-4 (2007 edition available through See Amazon)
  • Richard Denny, Winning New Business, essential selling skills for non-sales people. - Kogan Page Ltd, 2007. - ISBN 0749450096 (available via Amazon)
  • Jarvis, Jeff, What Would Google Do?. - London: Collins, 2009. - ISBN 9780061709715 (available via Amazon)
  • Regis McKenna, Total Access, giving customers what they want in an anytime, anywhere world. - Harvard Business School Press, 2002. - ISBN 1578512441 (available via Amazon)
  • OCLC, Perception of libraries and information resources (www.oclc.org/reports/2005perceptions.htm)

Module 2: Change: Making it Happen in Your Library

Jan Wilkinson and Lucy Jeynes

• Paper and/or slides
  • Handouts (210 KB)
• Recommended reading:
  • Cameron, Esther and Green, Mike. Making Sense of Change Management. - 2nd ed. - London ; Philadelphia : Kogan Page, 2009 (look up in WorlodCat)
  • Kotter, John P. Leading Change. - Boston, Mass. : Harvard Business School Press, 1996 (look up in WorldCat)
  • Lundin, Stephen C.; Christensen, John; Paul, Harry; Strand, Philip. Fish! A Remarkable Way To Boost Morale and Improve Results. - London : Hodder Mobius, 2006 (look up in WorldCat)
  • A managing change case study from a different sector (e.g. automotive, industrial, retail, theatre)
  • Personal management/leadership book from someone outside the professions (astronaut, football manager, etc.)

Deborah Shorley

• Paper and/or slides
  • Shorley, Deborah. The University of Sussex Library: A Suitable Case for Treatment. - In: Digital Libraries à la Carte : 28 July - 5 August 2009 / ed. Jola G.B. Prinsen. - Tilburg: Ticer, 2009. ISSN 1877-1343
  • Handouts (436 KB)
• Recommended reading:
  • No recommended reading.

Module 3: Tomorrow's Library Leaders

Jan Wilkinson and Lucy Jeynes

• Paper and/or slides
  • Handouts slides (1.040 KB)
  • Handouts assignments (21 KB)
• Recommended reading:
  • Goleman, Daniel; Boyatzis, Richard E.; McKee, Annie. The New Leaders: Transforming the Art of Leadership into the Science of Results (NLP focused). - London : Little, Brown, 2002 (look up in WorldCat)
  • Kotter, John P. A Sense of Urgency. - Boston, Mass. : Harvard Business Press, 2008 (look up in WorldCat)
  • Kotter, John P. and Rathgeber, Holger. Our Iceberg Is Melting : Changing and Succeeding Under Any Conditions. - New York : St. Martin's Press, 2006 (look up in WorldCat)
  • Lencioni, Patrick. The Five Dysfunctions of a Team: A Leadership Fable. - San Francisco : Jossey-Bass, 2002 (look up in WordCat)
  • Levicki, Cyril. Developing Leadership Genius : The Nature and Nurture of Leaders. - London ; Burr Ridge, IL : McGraw-Hill, 2001 (look up in WorldCat)
  • Manning, Antony D. Making Sense of Strategy. - New York : AMACOM, 2002 (look up in WorldCat)
  • Parry, Roger. Enterprise: The Leadership Role. - London : Profile, 2003 (look up in WorldCat)
  • Thomas, Mark; Miles, Gary; Fisk, Peter. The Complete CEO: The Executive's Guide to Consistent Peak Performance. - Chichester : Capstone, 2006 (look up in WorldCat)

Birte Christensen-Dalsgaard

• Paper and/or slides
  • Slides (1.621 KB)
• Recommended reading:
  • No recommended reading.

Module 4: Integrated Search Solutions Toward Catalogue 2.0

Thomas Place

• Paper and/or slides
  • Slides (2.250 KB)
• Recommended reading:
  • No recommended reading.

Jørgen Madsen

• Paper and/or slides
  • Slides via SlideShare (morning session).
  • Slides via SlideShare (afternoon session).
• Recommended reading:
  • No recommended reading.

David Lindahl

• Paper and/or slides
  • Slides via SlideShare (morning session).
  • Slides via SlideShare (afternoon session).
• Recommended reading:
  • A webcast on the eXtensible Catalog software: http://www.screencast.com/users/eXensibleCatalog
  • Bowen, Jennifer (2009). Supporting the eXtensible Catalog through Metadata Design and Services (http://hdl.handle.net/1802/6377)

Mads Villadsen

• Paper and/or slides
  • Slides via SlideShare (morning session).
  • Slides via SlideShare (afternoon session).
• Recommended reading:
  • Hatcher; Erik, Gospodnetic, Otis and McCandless, Mike. - Greenwich, Conn. : Manning, 2009. 2nd ed.(available via Worldcat)
  • OCLC. Online Catalogs: What Users and Librarians Want (www.oclc.org/reports/onlinecatalogs/default.htm)

Benoît Pauwels

• Paper and/or slides
  • Slides via SlideShare (morning session).
  • Slides via SlideShare (afternoon session).
• Recommended reading:
  • Draft specifications of OXO - Open Contextual Services for Objects (http://homepages.ulb.ac.be/~bpauwels/OXO/oxo.docx)
  • NEEO EU-project. The DIDL/MODS metadata exchange format. - (http://homepages.ulb.ac.be/~bpauwels/NEEO/WP5/WP5%20Technical%20guidelines.pdf)

Other material

• Broekman, Richard. Usability Testing at Tilburg University. - (http://drcwww.uvt.nl/~broekman/files/usabilitytest.pdf

Module 5: Libraries and Open Access

Heather Joseph

• Paper and/or slides
  • Slides via SlideShare.
• Recommended reading:
  • Open Access Week (www.openaccessweek.org)

Marcel Ras and Marijke Dewaerheit

• Paper and/or slides
  • Handouts of the slides (3.746 KB)
• Recommended reading:
  • No recommended reading.

Tim Brody

• Paper and/or slides
  • Hitchcock, Steve. The effect of open access and downloads ('hits') on citation impact: a bibliography ofstudies. - (opcit.eprints.org/oacitation-biblio.html)
  • Slides (2.247 KB)
• Recommended reading:
  • No recommended reading.

Alma Swan

• Paper and/or slides
  • Swan, Alma. Open Access Advocacy: A Checklist for Research Libraries. - In: Digital Libraries à la Carte : 28 July - 5 August 2009 / ed. Jola G.B. Prinsen. - Tilburg: Ticer, 2009. ISSN 1877-1343
  • Slides (4.024 KB)
• Recommended reading (this list represents the cream of resources from which people can locate all sorts of useful material):
  • Fowler, K., Persily, G. and Stemper, J. Developing a scholarly communication program in your library. Association of Research Libraries (www.arl.org/sc/institute/fair/scprog/)
  • Association of College and Research Libraries. Scholarly Communication Toolkit: Promoting a Shared System of Research and Scholarship (www.acrl.ala.org/scholcomm/)
  • Association Research Libraries, SPARC and Association of College and Research Libraries. Create Change (www.createchange.org)
    • A rich resource for librarians wishing to develop advocacy programmes on scholarly communication in their institutions.
  • Greig, Morag (2005). Institutional Advocacy Campaign: Guidelines and Practical Advice (http://hdl.handle.net/1905/377)
    • A little dated now but still full of good advice based on real practical experience.
  • Swan, A. and Brown S. (2007). Researcher Awareness and Access to Open Access Content through Libraries: A Study for the JISC Scholarly Communications Group. School of Electronics & Computer Science, University of Southampton (http://eprints.ecs.soton.ac.uk/14412/)
  • Swan, A. (2005). Open Access Self-Archiving: An Introduction. JISC, HEFCE (http://eprints.ecs.soton.ac.uk/11006/)
  • eIFL.net, SPARC, and Science Commons. Open Access Scholarly Information Sourcebook: Practical Steps for Implementing Open Access (http://openoasis.org/)
  • Enabling Open Scholarship towards an Open Access to Scientific Data (http://www.openscholarship.org)
    • A web resource for institutional and research managers. Much of the site is available to non-members and librarians will find useful material there for making a case to management for Open Access.

Module 6: Libraries and Research Data - Embracing New Content

Stephen Pinfield

• Paper and/or slides
  • Slides (3.088 KB)
• Recommended reading:
  • Clifford Lynch (2008),Big data: How do your data grow?, Nature 455, 28-29, 4 September 2008 (www.nature.com/nature/journal/v455/n7209/full/455028a.html)
  • Leenaars, M.A.G.J., Karayannis, F. et al (ed.) (2007), e-Infrastructures Roadmap 2007, The Hague: e-Infrastructure Reflection Group (http://oldsite.e-irg.eu/roadmap/2007-roadmap.pdf)
  • OECD (2007), OECD Principles and Guidelines for Access to Research Data from Public Funding, Paris: OECD (www.oecd.org/dataoecd/9/61/38500813.pdf)

Micah Altman

• Paper and/or slides
  • Zip file with slides in XML (8.105 KB)
• Recommended reading:
  • Murray Rust, P. (2008). Open Data in Science. In: Serials Review, Volume 34, Issue 1, March 2008, Pages 52-64 (preprint at http://precedings.nature.com/documents/1526/version/1 and published version at doi:10.1016/j.serrev.2008.01.001)
  • Borgman, C.L. (2007). Data: The Input and Output of Scholarship. In: Scholarship in the Digital Age: Information, Infrastructure, and the Internet. - Cambridge, MA : MITPress, pp. 115-148 (this book can be ordered at MIT Press, http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=11333; most pages of this chapter - but not all - can be vieuwed through Google Books)

Chuck Humphrey

• Paper and/or slides
  • Slides via ShideShare.
• Recommended reading:
  • Geraci, Diane, Charles Humphrey and James Jacobs (2008). Providing Social Science Data Services: Strategies for Design and Operation. In: 2008 Syllabi and Reading Lists of the ICPSR Summer Program In Qualitative Methods in Social Research (http://www.icpsr.umich.edu/sumprog/biblio/2008/geraci.pdf)
  • Humphrey, Charles (2005). Collaborative Training in Statistical and Data Library Services: Lessons from the CanadianDataLiberation Initiative. In: Resource Sharing & Information Networks; 18 (1/2) 2005, pp.167-181.
  • Humphrey, Chuck (2008). Radical Data Services. Presentation given at the Symposium on Institutional Data Services, South Hall, University of Edinburgh, 10-3, 5th December, 2008 (http://datalib.ed.ac.uk/25anniversary/Presentations/Humphrey.ppt)
  • The DLI Training Repository, which contains learning objects from almost all of the regional and national DLI workshops starting as far back as 1997 (https://ospace.scholarsportal.info/handle/1873/69)

Ken Miller

• Paper and/or slides
  • Handout of the slides.
• Recommended reading:
  • Ross, Seamus (2007), Digital Preservation, Archival Science and Methodological Foundations for Digital Libraries, Keynote Address at the 11th European Conference on Digital Libraries (ECDL), Budapest (http://www.ecdl2007.org/Keynote_ECDL2007_SROSS.pdf)
  • Brian Aitken, Petra Helwig et al. (2008), The Planets Testbed: Science for Digital Preservation, Code4Lib Journal, no.3, 2008-06-23 (http://journal.code4lib.org/articles/83)
  • Sally Rumsey and Ben O'Steen (2008), OAI-ORE, PRESERV2 and Digital Preservation, Ariadne, no. 57 October 2008 (http://www.ariadne.ac.uk/issue57/rumsey-osteen/)

Other material

• Palfrey, John. Hiring Empiricists at HLS Library. - In: John Palfrey's blog (http://blogs.law.harvard.edu/palfrey/2009/07/17/hiring-empiricists-at-hls-library/

Module 7: Libraries and Collaborative Research Communities

Aldo de Moor

• Paper and/or slides
  • Slides via SlideShare
• Recommended reading:
  • A. de Moor (2006). Community Memory Activation with Collaboration Patterns. In Proc. of the 3rd Prato International Community Informatics Conference (CIRN 2006), Prato, Italy, 9-11 October, 2006 (http://communitysense.nl/papers/cirn06_demoor.pdf)
    • The paper contains a scenario on community memory activation. The writer hopes this will inspire librarians, as guardians of community memory. In his lecture, Aldo de Moor will elaborate more on research communities (collaboratories).
  • A. de Moor (2008). Activating Online Collaborative Communities (invited paper). In Proc. of the 5th International Conference on Action in Language, Organisations, and Information Systems (ALOIS 2008), Venice, Italy, May 5-6, 2008. University of Trento, pp.97-108 (http://communitysense.nl/papers/alois08.pdf)
    • Provides a more theoretical underpinning plus a description of the "digital class case".
  • SLA Innovation Web (www.sla.org/innovate/)
  • Science of Collaboratories (www.scienceofcollaboratories.org)
  • WikiPatterns site (www.wikipatterns.com)
  • Public Sphere Project (www.publicsphereproject.org/patterns)
  • Community Informatics Research Network (www.ciresearch.net)
  • Preece, Jenny. Online Communities : Designing Usability, Supporting Sociability. - New York : John Wiley, 2000 (llok up in WorldCat)
  • Schuler, Douglas. Liberating Voices : A Pattern Language for Communication Revolution. - Cambridge, Mass. : MIT Press, 2008 (look up in WorldCat)
  • 100 Serious Twitter Tips for Academics. - In: BestCollegesOnline (http://www.bestcollegesonline.com/blog/2009/07/21/100-serious-twitter-tips-for-academics/)
  • Whitworth, Brian, de Moor, Aldo (eds.). Handbook of Research on Socio-Technical Design and Social Networking Systems. - Hershey, PA: IGI, 2009 (look up in WorldCat or go to the publisher's webpage)
  • Shneiderman, Ben (et al.). National Initiative for Social Participation : White paper, June 2, 2009 (http://iparticipate.wikispaces.com/file/view/NISP+White+Paper+-+6-02-09.pdf)

John Butler

• Paper and/or slides
  • Slides via SlideShare
• Recommended reading:
  • EthicShare: aCollaborative Virtual Community (http://www.lib.umn.edu/about/ethicshare/)
  • HarvestChoice: Better Choices, Better Lives (http://www.harvestchoice.org/)
  • A Multi-Dimensional Framework for Academic Support (http://www.lib.umn.edu/about/mellon/)
  • Supporting the Research Needs of Scientists: A University of Minnesota Libraries Study (http://www.lib.umn.edu/about/scieval/)
  • Palmer, Carole L., Teffeau, Lauren C., and Pirmann, Carrie M. (2009). Scholarly Information Practices in the Online Environment: Themes from the Literature and Implications for Library Service Development. Dublin, OH: OCLC Research and Programs. - (www.oclc.org/programs/publications/reports/2009-02.pdf)
  • Rashid, A.M.; Ling, K.; Tassone, R.D.; Resnick, P.; Kraut, R.; Riedl, J. (2006). Motivating Participation by Displaying the Value of Contribution. - In: Conference on Human Factors in Computing Systems, 22/04/2006, Montréal, Québec, Canada, p.955-958 (www.grouplens.org/papers/pdf/rashidAl_chi06.pdf)
  • Riedl, J. (2008). Altruism, Selfishness, and Destructiveness on the Social Web. - In: 5th International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems, 7/29/2008, Hannover, Germany, p.9-11 (www.springerlink.com/content/b32l687576428k6l/)

Judith Wusteman

• Paper and/or slides
  • Slides via SlideShare.
• Recommended reading:
  • Wusteman, Judith (2008). Virtual Research Environments: What is the Librarian's Role? In: Journal of Librarianship and Information Science 2008, 40 (2) 67-70 (http://lis.sagepub.com/cgi/reprint/40/2/67)
  • Virtual research environments: issues and opportunities for librarians. In: Library Hi Tech, volume 27, issue 2 , 2009 *Special Issue* (full text available via Emerald Insight if you have a license)
    • Editorial. Virtual research environments: Issues and opportunities for librarians. Judith Wusteman (pp. 169-173)
    • Virtual research environments in scholarly work and communications. Alexander Voss, Rob Procter (pp. 174-190)
    • Exploring new ways of working using virtual research environments in library and information science. Diane H. Sonnenwald, Monica Lassi, Nasrine Olson, Marisa Ponti, Ann-Sofie Axelsson (pp. 191-204)
    • Dealing with the complexity deluge: VREs in the arts and humanities. Stuart Dunn (pp. 205-216)
    • VRE library services: Learning from supporting VLE users. Alan Masson (pp. 217-227)
    • Virtual research environments - a Web 2.0 cookbook? Martin Myhill, Michele Shoebridge, Lee Snook (pp. 228-238)
    • On-demand virtual research environments andthe changing roles of librarians. Leonardo Candela, Donatella Castelli, Pasquale Pagano (pp. 239-251)

Gary Olson

• Paper and/or slides
  • Slides via SlideShare.
• Recommended reading:
  • Finholt, T.A. (2002) Collaboratories (pp. 74-107). In B. Cronin (Ed.), Annual Review of Information Science and Technology. Washington, DC: American Society for Information Science (http://www3.interscience.wiley.com/journal/109883781/abstract?CRETRY=1&SRETRY=0, if you have a license)
  • Finholt, T.A., & Olson, G.M. (1997) From laboratories to collaboratories: A new organizational form for scientific collaboration. Psychological Science, 8 28-36 (http://www3.interscience.wiley.com/journal/119949179/abstract, ifyou have a license)
  • Olson, G.M., Zimmerman, A., & Bos, N. (Eds.) (2008) Scientific Collaboration on the Internet. Cambridge, MA: MIT Press (http://www.worldcat.org/oclc/199458454&referer=brief_results).
  • Wulf, W. (1993) The collaboratory opportunity. Science, 261, 854-855 (http://www.sciencemag.org/cgi/pdf_extract/261/5123/854).

"The TICER program has consistently brought together an exciting mix of speakers and evolved to meet emerging themes".

Wendy Lougee, University librarian and McKnight Presidential Professor, University of Minnesota Libraries, USA

1996, 1997, and 2008 lecturer