Research
ERISS aims to focus on critical business process areas that span several Knowledge-Intensive Business Services within vertical industries. Some examples include member enrolment and benefits/eligibility for healthcare, service provisioning and service delivery for telecommunications and supply chain collaboration for industrial settings. The ERISS research themes have the following aim:
- Understand the life-cycle, design and evolution of service value networks
- Make service network productivity, quality, compliance, sustainability, and innovation rates more measurable and more predictable.
Globalisation and Service Networks
Evolution of Service Networks
Compliance Management Services
Healthcare Services
Business Cases for Service Oriented Applications
